Thomas Kleint 

Client Services 

For Thomas, hospitality is not just a profession but part of who he is. His experience in management at Marriott International and guest services at Kantonsspital Uri taught him that exceptional service begins with being fully present. He has a gift for catching the small details others miss, offers heartfelt warmth that feels sincere, and helps people feel truly supported when it matters most.

At NEOVIVA, Thomas is a steady central presence. Behind the scenes, he coordinates countless moving parts with calm precision, ensuring each client’s programme runs exactly as it should. He organises schedules, manages appointments, and maintains the day’s rhythm so every client feels supported and safe.

He meets each new client where they are, whether they arrive weary, anxious, or afraid, and quietly provides what he calls the “small essentials”: a steady arm, a gentle smile, attentive listening, and reassurance.

Thomas delights in crafting memorable weekends, whether through grounding adventures in nature or imaginative therapeutic outings. He is always searching for that spark that will bring joy, insight, or a new sense of possibility. For him, seeing someone smile again is a quiet kind of magic.

To Thomas, NEOVIVA is more than a workplace; it is where his passion, optimism, and care belong. Beyond NEOVIVA, he finds happiness in staying fit, exploring new places, hosting friends, listening to classical music, and sharing time with his beloved rescue dog, Pearl.