fb
Klaysner fonseca

Klaysner Fonseca

Client Relations

Born in Brazil and shaped by life between South America and the UK, Klaysner brings to Client Relations a blend of worldly insight, calm presence, and genuine warmth. Years in sales, customer support, and relationship management, combined with his own personal growth, have made him someone people feel instantly at ease with. Steadfast and sincere, he is guided by strong ethical values.

As the first voice clients and families encounter, Klaysner has a gift for bringing comfort into challenging moments. Nothing fazes him. He listens attentively, asks thoughtful questions, and offers honest, clear guidance. His calm clarity helps people recognise that recovery is within reach. Whether someone ultimately comes to NEOVIVA or not, he wants them to leave the conversation feeling heard, supported, and guided toward the next step.

What grounds Klaysner is his belief in the worth of every person and his conviction that transparency is one of the kindest forms of care. He approaches hard truths with compassion and a desire to help others recognise their own strength and capacity to change. Colleagues say that working with Klaysner is “like working with a brother,” a simple reflection of the loyalty and warmth he brings to those around him.

Academic career

2013–2017 – BA Hons in Business Administration, FUCAPE Business School

Professional career

2023–2025 – Team Lead Client Relations, The Kusnacht Practice, Zollikon, Switzerland

2022-2023 – Client Account Manager WM LatAm, UBS, Zurich, Switzerland

2019-2022 – Senior Client Relations Manager, The Kusnacht Practice, Zollikon, Switzerland

2018–2019 – Estate Agent Manager, Property Like Home Ltd, London, United Kingdom

2018 –  Business Development Executive, Exponential-E, London, United Kingdom

2017 – Business Process Manager, E-Gestao, Vitoria, Brazil

2015–2024 – Academic Translation Projects (Owner), Brazilian Business Review Journal, Vitoria, Brazil

2011–2013 –  English as a foreign language teacher, Wizard Language School, Vitoria Brazil