Professional referral to NEOVIVA
At NEOVIVA, we welcome referrals for international clients when our unique setting and integrative treatment approach are likely to deliver meaningful, lasting results. We accept appropriate referrals from doctors, psychiatrists, clinicians, and treatment centres worldwide. On this page, you’ll find guidance on how to refer a patient to us – and why NEOVIVA offers one of the most compelling and effective recovery programmes available today.
Refer with confidence. Improve outcomes
We understand the responsibility that comes with referring a patient for specialist care. At NEOVIVA, you can refer with confidence. Medically licensed under Swiss law, we operate to some of the world’s highest clinical and ethical standards. Our treatment is grounded in science and delivered through a multidisciplinary, highly personalised model. With advanced, evidence-based interventions and a strong track record of outcomes, we help clients achieve sustainable recovery in a supportive, real-life setting.
We offer residential care for adult clients and young adults struggling with substance use disorders, behavioural addictions, and co-occurring mental health conditions such as anxiety, depression, or trauma. Treatment durations typically range from 6 weeks, based on individual clinical needs. Our programme includes medical and psychiatric care, psychotherapy, somatic therapies, and experiential components.
Unlike many institutions, every client at NEOVIVA undergoes a comprehensive medical evaluation prior to admission, conducted at our partner hospital. Where appropriate, a medically supervised detox is provided onsite to ensure safe and stabilised entry into the therapeutic process.
NEOVIVA is also the first clinic in Switzerland to offer a treatment guarantee – a reflection of our confidence in what we do. Combined with our discreet location inside a luxury hotel, we provide a unique environment for deep, lasting transformation. Our programmes are private-pay only. While we do not bill insurance providers, we can support clients with the documentation needed for reimbursement.
Why medical professionals refer to NEOVIVA
NEOVIVA offers a trusted clinical partnership for doctors, psychiatrists, and treatment specialists seeking exceptional care for their clients.
- Proven outcomes: Medically licensed Swiss clinic with exceptional long-term results
- Evidence-based treatment: Multidisciplinary and fully personalised care plans tailored to each client
- Advanced technology: Non-invasive brain stimulation (rTMS, tDCS) to support brain regulation and reduce cravings
- Collaborative care: Transparent updates and direct communication with referring professionals (with consent)
- Highly qualified team: Experienced psychiatrists, psychotherapists, and specialists – multilingual and culturally competent
- Discreet setting: Ultra-private, high-standard clinical environment within a luxury hotel
- Priority admissions: Immediate access for urgent and complex cases – 24/7 referral desk Dedicated liaison: A single point of contact to ensure seamless coordination and communication
- Partnership model: Transparent agreements and long-term collaboration opportunities
Collaborate with us
Schedule a meeting with us today and explore how we can collaborate to provide exceptional recovery solutions with NEOVIVA.
Oksana Melnyk
Business Development
The NEOVIVA Guarantee
Our commitment to long-term recovery is unmatched. If a client relapse within one year of completing their programme, they may return for up to four additional weeks of treatment – at no additional cost (conditions apply). This rare and reassuring promise reflects our confidence in the quality, depth, and effectiveness of the NEOVIVA approach.
How to refer
To refer a client to NEOVIVA, please contact our Client Relations Team directly:
Phone: +41 58 100 08 08
Mail: welcome@neoviva.com
Or use our confidential contact form to reach us securely.
We typically request a brief clinical summary along with any relevant medical history. Referrals are reviewed within 24 hours, and we maintain the highest standards of discretion and data protection throughout the process. Client updates are provided only with signed consent, in full compliance with Swiss and international privacy regulations.